Approved Used Programme

Our Approved Used car programme is designed to give you the same exceptional level of experience as a new car customer, giving you complete confidence and peace of mind.

There are eight great benefits to buying an Approved Used car from Volkswagen.

Our skilled, Volkswagen trained technicians carry out a thorough workshop and test drive inspection of every used car before it can become an Approved Used car.

Any faults identified are fixed using Volkswagen Genuine Parts™. Only then can a used car become part of the Approved Used car programme.

All Approved Used cars come with at least a 12 months' Volkswagen warranty, as well as 12 months' MOT Cover where applicable^.

For full details of what our Used Car warranty covers, please download the Approved Used Warranty Handbook.

30 day/1,000 mile 'no quibble' exchange policy.

If for any reason, you want to change the car - maybe you have second thoughts, or it doesn't fit in your garage you may be able to exchange it for another of the same price (or higher, with you paying the difference), as long as the vehicle is returned in the same condition as when it was collected

All our Approved Used cars come with a minimum 12 months' Volkswagen Roadside Assistance.

This includes breakdown and recovery services all year-round, at home or on the roadside, in the UK and Europe, with no limit on call outs. 

You can be sure of your car's history. We check the vehicle identity and match it with the DVLA registration. We also verify that there are no outstanding finance arrangements on the car, and that the mileage is correct.

This certificate details your car’s entire Approved Used retailer network history, for example routine servicing work. It also verifies the cars identity and status of the warranty.

You can finance your used car just as you can with a new car. Our flexible Solutions Personal Contract Plan finance is available on our Approved Used cars too. Learn more about Solutions PCP. 

We want you to start enjoying your new car from day one, which is why every used Volkswagen, purchased from a Volkswagen Retailer, comes with five days’ complimentary insurance. This comprehensive cover guarantees that your vehicle will be repaired in a Volkswagen Approved Repairer using Volkswagen Genuine Parts³. Subject to eligibility. Five day drive away insurance cannot be used in conjunction with any other insurance offer.